This is why we offer our FREE 10 day trial. Simply discuss the application with us and when possible, invite us in to see you (we'll get the coffee).
When you're happy with what we propose, order a standard tool , download and include a signed copy of the Trial & Approval Policy and try it for 10 days.
If you are not happy with it we will do our utmost to resolve any problems. If it's not right we'll take it back under the terms and conditions of the trial policy.
A tool purchased and not put in service may be returned within ten days of date of invoice with no restocking charge. All carriage/delivery charges are non-refundable and to be paid in full. 'Put in service' is defined as not operated with a fluid.
A tool purchased and operated with a fluid and properly cleaned per the instructions in the operation manual may be returned in a complete and undamaged condition within ten days of date of invoice with no restocking charge. All carriage/delivery charges are non-refundable and to be paid in full.
A tool purchased may be returned that has been put in service and properly cleaned per the instruction in the operation manual within thirty days subject to a £350.00 refurbishing charge. All carriage/delivery charges are non-refundable and to be paid in full.
An invoice for any tool kept beyond the thirty day 'trial and approval' period will be due and payable in full immediately in accordance with our 30 days payment terms.
Non-trial tools have priority for the purpose of expediting deliveries.
All trial tools are shipped freight collect or subject to £85.00 delivery charge. When the tool has performed to agreed requirement levels the shipping charge will be discounted from the tool cost otherwise to be paid in full.