Privacy Policy

We are committed to protecting your privacy and we comply with the data protection laws applicable to the UK. This Privacy Policy outlines how your personal information is treated and forms part of our Terms and Conditions.

What information do we collect? 

When you complete a form on our website, we may ask you for your name, e-mail address, postal address and your telephone number/s. This is so we can process your enquiry and contact you easily if required.

How do we use your information?

We collect, store and use the information you provide in keeping with the EU's General Data Protection Regulation (GDPR) procedure of practice. We will endeavour to keep your information accurate and up to date, and not keep it for longer than is required. We may use the information to help provide you with a better experience when visiting our website and to keep you updated with the latest news and information.

Sharing your personal data

From time to time we may have the necessity to pass your personal data on to third-party service providers contracted to us. Any service provider that we share your personal data with are obliged to keep your personal details secure. They are restricted to using them only to fulfil the service they are providing on our behalf. When they no longer need your data to fulfil this specific service, they will dispose of the details in accordance with our procedures. Should we need to pass your personal data onto a third party we will only do so if we have obtained your consent prior to us doing so, unless we are legally required to do so.

Keeping your information secure

We have committed to introducing security procedures and technical measures to protect the personal data we receive from you. Internal staff who have access to and process personal data, are legally obliged to respect the confidentiality of your personal information.

If we need to contact you

Our policy is not to be intrusive, and we will not ask irrelevant or unnecessary questions unconnected with the services and products we provide. The data you provide will be subject to strict internal procedures to minimise the risk of unauthorised access or disclosure.

Requesting information about the personal data held about you

If we hold personal data about you we will confirm what information we hold and how it is processed, at your request. Applications to request disclosure of the information we hold about you should be made in writing to:

Pro-active Technical Solutions Ltd.
Unit B3, St. George's Business Park,
Castle Road, Sittingbourne,
Kent ME10 3TB.

Precision Engineering Cutting Tools, Kent, South East England

Supported manufacturers: Arno Werkzeuge, D'Andrea, Combidex, Allied Maxcut, Emuge Franken, Toolex, Guhring, Innotool, SafeCut, Verdict Gauge, OSG, Mircona, Mitsubishi, Mitutoyo, Nine9, Walter, TaeguTec, Fullerton Tool, QPM Coolant Nozzles, Van Hoorn Carbide